Sassy Roots LLC ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share when visiting our website, purchasing products, subscribing to updates, or interacting with our services.

This Privacy Policy explains how information is collected, used, and protected when you visit the Sassy Roots website or purchase our products.

1. Information We Collect

Information You Provide Directly

You may voluntarily provide information when you:

• Place an order
• Create a customer account
• Subscribe to our newsletter
• Contact us with questions or requests
• Join a waitlist or promotional campaign

This information may include:

• Name
• Email address
• Shipping address
• Billing address
• Phone number (if provided)
• Order details
• Marketing preferences

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on pages
• Referring website or links

This information helps us understand how visitors use our website and improve the customer experience.

Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Maintain shopping cart functionality
• Remember user preferences
• Improve website performance
• Analyze website traffic
• Measure the effectiveness of marketing campaigns

You may adjust your browser settings to decline cookies if you prefer.

2. How We Use Your Information

Information collected may be used to:

• Process and fulfill orders
• Ship products and provide delivery updates
• Communicate regarding purchases or customer service requests
• Send newsletters, promotions, and product updates when you have opted in
• Improve our website, products, and services
• Prevent fraud and maintain website security
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Marketing Communications

If you choose to subscribe to our newsletter, we may send information about:

• New product releases
• Special promotions
• Educational content
• Seasonal offerings
• Upcoming events

Newsletter communications are delivered through Buttondown. You may unsubscribe at any time by clicking the unsubscribe link included in any email.

4. Payment Processing

Payments are processed through secure third-party payment providers.

These providers may collect:

• Payment card information
• Billing information
• Transaction details

Sassy Roots does not store full payment card numbers on our servers.

5. Third-Party Services

We rely on trusted third-party service providers to help operate our website and business. These providers may receive limited information necessary to perform their services on our behalf.

Services we use may include:

• Foxy.io for shopping cart and e-commerce functionality
• Buttondown for newsletter delivery and email communications
• Payment processing providers
• Website hosting providers
• Shipping and fulfillment services
• Website analytics services

These third-party providers maintain their own privacy and security practices and are governed by their respective privacy policies.

We only share the information necessary for these providers to perform their services and do not sell your personal information to third parties.

6. Data Security

We take reasonable steps to protect personal information using industry-standard security practices.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure. By using our website, you acknowledge this risk.

7. Your Rights and Choices

You may request to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete personal information, subject to legal or business recordkeeping requirements
• Unsubscribe from marketing communications

Requests may be submitted using the contact information below.

8. Children's Privacy

The Sassy Roots website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, services, or legal requirements.

Any updates will be posted on this page with a revised effective date.

10. Contact

If you have questions about this Privacy Policy or how your information is handled, please contact:

Sassy Roots LLC
Email: hello@sassyroots.com
Website: sassyroots.com

By using the Sassy Roots website, you acknowledge that you have read and understand this Privacy Policy.